Ad Astra Recovery Services, Inc., is a debt-recovery agency headquartered in Wichita, Kansas. Committed to responsible business practices, Ad Astra Recovery Services actively participates in several consumer-protection organizations, including the Consumer Financial Protection Bureau (CFPB).
An independent federal agency, the CFPB was created in 2010 following the passage of the Dodd-Frank Wall Street Reform and Consumer Protection Act. The primary responsibility of the CFPB is to protect consumers from unfair, deceptive, and abusive financial practices through public education, research, and financial regulation.
As part of its efforts, the CFPB writes rules and works to enforce federal consumer financial laws. In addition, the agency monitors financial markets for new risks to consumers and takes complaints from the public about specific financial companies, products, or services. The CFPB maintains a database of all complaints it has received, which is updated daily and can be accessed through the bureau’s website.
Believing that an informed consumer is a protected consumer, the CFPB strives to make the financial market more transparent by acting as an information resource for consumers. The CFPB accordingly provides data on a range of financial topics, including student loans, mortgage payments, and credit scores and makes them easy to understand and accessible to all Americans.